We strive to offer the very highest standards of customer care by ensuring we have a thorough understanding of our clients' needs. We place great emphasis on establishing a partnership with clients. Personal contact, regular inspections and performance feedback help us ensure contracts are running smoothly and our customers are satisfied. Customer feedback is vital; it is the life-blood or our business. It tells us where we are and what we have to do to be better.
It's our quality of service that makes the difference.
Our aim is to respond to any client request or emergency as soon as possible.
To achieve this all of our managers are supplied with mobile phones and have business lines in their homes with fax and answering machines so they are always within contact.
We only use tried and tested products and machinery from leading manufacturers.
We are able to offer highly competitive rates thanks to our years of experience at accurately assessing the labor requirements for each job. For each individual job we make a thorough survey, hold discussions with the client, listen to their needs and put together a tailor make contract that is within their budge.
We have invested in the latest computer system to help with management of sites and to streamline our business operation. It’s our value for money that makes the difference.